Contemporary HR Awards

Workplace Relations Award

Sponsored by  ELMO logo

Peabody Australia

Transitioning the management of a contractor-run mine, Peabody Australia faced two challenges – the cost of running the mine under the existing Union Enterprise Agreement, and the culture of the mine.

They developed a strategy to govern the employment relationship with individual contracts underpinned by an employee collective agreement, focused on a direct engagement model.

240 employees worked under an employee collective agreement to strengthen the direct engagement model – measured through low absenteeism, low safety incident rates and high productivity.

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Elizabeth Broderick Workforce Flexibility Award

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INS

INS is a small business with a workforce that expands and contracts with their production pipeline. To demonstrate that workplace flexibility is congruent with profitability and business success, INS implemented meaningful workplace flexibility initiatives reflecting the different stages of employees' lives and relevant to a broad range of ages.

As a result, INS has experienced positive business outcomes including improved attraction, retention and organisation culture, as well as increased productivity, brand exposure and recognition.

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Peter Williams HR Technology Award

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Telstra

As changing work models and technology left some employees struggling to plan their careers, Telstra introduced My Career, a digital experience designed to empower employees to improve future skill resilience. Using My Career, people assess their skills against future requirements, discover tailored career possibilities, find relevant learning and maybe a path to their dream job.

My Career is helping Telstra turn strategy into reality, measuring progress closing gaps in their labour strategy while supporting employees with self-directed re-skilling.

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Sir Ken Robinson Innovation and Creativity Award

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Coles Liquor

Liquor retail demands detailed product knowledge and attentive customer service with team members going beyond transactions and stacking shelves, so Coles Liquor set out to develop service and product experts through an engaging, tongue-in-cheek learning platform.

Since launching in October 2016, Serve Up has been welcomed with over 40,000 modules completed, SMS functionality revolutionising the way the head office communicates with store teams and a significant improvement in customer satisfaction, with more customers shopping with Coles Liquor more often.

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Wayne Cascio Organisational Development Award

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Pfizer Australia

When Pfizer Global Supply decided to close their Sydney manufacturing operations over five years, they needed to maintain supply of critical medicine to SE Asia while managing the transfer of production activities to international Pfizer sites.

To this end, they developed Project Hajime, an organisational cultural program supporting, engaging and retaining colleagues during the Sydney exit period, which ultimately allowed continuity of supply to patients and the successful delivery of the Pfizer Global Supply strategy to close Sydney operations.

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